Safaricom Now Recalls All the Cheap Headsets from its Call Centre

Posted In Business - By robertalai On Tuesday, April 23rd, 2013 With 0 Comments

Safaricom House Safaricom Now Recalls All the Cheap Headsets from its Call Centre

Safaricom is reacting to our expose yesterday. The company has now sent out an email to all Call Centre Staff to go and pick new headsets and replace the cheap ones.

Such changes are what we would love to see. Kudos to Safaricom for responding to these needs. We just hope that they will properly reward the staff members impaired by the cheap headsets.

A lady by the name of Diana who is the Call Centre Transport Manager sent out this email

From: CC Transport Manager
Sent: Monday, April 22, 2013 12:17 PM
To:
Cc: Leonida Ombutora; CMCallCenterTLs
Subject: Re : Headset Adaptors Replacement – Plantronics
 
Hi All,
 
Kindly come for adaptor replacement, bring  the old one you are currently using.
 
Regards
Diana
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About - Robert is an African Tech Blogger, Critic, Net Evangelist, Speaker, Mentor for Young Boys and Girls, Editor @TechMtaa and likes to Provide Sanitary Towels To Poor Women through the DishAPad Initiative