How To Create a Free iTunes Account Without a Credit Card

By robertalai | On Wednesday, April 24th, 2013 - 2 Comments »

Step 1: Open iTunes on your computer, scroll down and choose your country. REMEMBER: Sign out if you are currently logged into an iTunes account. Step 2: At the right sidebar you will find a section called “Top Free Apps” right click on any free App from these Apps and try to download it. Step 3: Now iTunes will inform you by a message to write your login information then tap. 

Multichoice Launches GOtv Services in Uasin Gishu County

By Tech Mtaa | On Tuesday, April 23rd, 2013 - 1 Comment »

MultiChoice Kenya has today launched the GOtv services in Eldoret covering most parts of the Uasin Gishu County. Eldoret joins Kisumu, Mombasa and Nairobi in the digital terrestrial TV availability. KENYA GoTV Gotv Plus       AfricaMagic AfricaMagic World AfricaMagic World AfricaMagic Movies AfricaMagic Movies Africa Magic Swahili Africa Magic Swahili   SET BET BET E!. 

Safaricom Now Recalls All the Cheap Headsets from its Call Centre

By robertalai | On Tuesday, April 23rd, 2013 - 3 Comments »

Safaricom is reacting to our expose yesterday. The company has now sent out an email to all Call Centre Staff to go and pick new headsets and replace the cheap ones. Such changes are what we would love to see. Kudos to Safaricom for responding to these needs. We just hope that they will properly reward the staff members impaired by the cheap headsets. A lady by the name of Diana who is the. 

Bharti Airtel to Acquire Uganda’s Warid Telecom

By Tech Mtaa | On Tuesday, April 23rd, 2013 - No Comments »

India’s Bharti Airtel is set to Warid Telecom Uganda after entering an agreement with Warid Group. After this acquisition, Airtel Uganda will strengthen its position as the second largest mobile operators in  Uganda with around 7.5 million subscribers and 40% market share after MTN. The agreement is subject to approvals from relevant state authorities. Bharti Airtel Uganda has around. 

As Call Centre Staff Complain, Safaricom Invest Ksh 100 Million in GE’s Durathon Batteries

By Tech Mtaa | On Tuesday, April 23rd, 2013 - No Comments »

General Electric Company and Safaricom have signed a KES 100 million deal that will see GE supplying Safaricom with 48 GE Durathon batteries which will capacitate the Safaricom network to run efficiently during power outages. Durathon Battery technology is one of the first batteries in the world to be designed specifically for Charge Discharge Cycling (CDC) telecom applications. By using. 

Procter & Gamble Launches an Innovation Website

By Tech Mtaa | On Tuesday, April 23rd, 2013 - 1 Comment »

Aiming to speed and simplify external innovation connections, Procter & Gamble (P&G) through their P&G’s Connect+Develop program (C+D) has launched a new website (, linking innovators directly to top Company needs, and P&G business leaders directly to external innovation submissions. In the spirit of C+D, P&G developed the website in collaboration. 

The Agony and Suffering of a Nokia Client at the Nokia Care Center (Hilton Nairobi)

By robertalai | On Tuesday, April 23rd, 2013 - 3 Comments »

I have been getting complaints from users of various communication services. I got this from one Nokia phone user. The guy is basically highlighting what most people who visit such care centres go through. Since Nokia know that they are losing the market, they never give a f$%^# about what you think of them. Read for yourself and judge. Hi Robert, Good Afternoon. Ever seeked the services. 

Another Chilling Letter From a Safaricom Call Centre Staff

By robertalai | On Monday, April 22nd, 2013 - 25 Comments »

After blogging about the Safaricom call-centre staff retired and sacked because they developed ENT problems, I got more from some current employees at Safaricom. I received over 13 emails with all manner of complaints. The one which stood out is this one. Hi Robert, I joined Safaricom in 2009 as customer care representative. We had been promised confirmation once we are through with 3 months. 

yuMobile Now Offers 200% Bonus Airtime Subscribers Topping Up Through yuCash

By robertalai | On Monday, April 22nd, 2013 - No Comments »

yuMobile, through its mobile money service, yuCash has today unveiled an exciting offer to all subscribers. In the promotion, any subscriber who tops up airtime via yuCash will earn 200% bonus airtime, which they can use for yu to yu calls, SMS and for data browsing. Top-up Amount (Kes.) 200% bonus airtime (Kes.) Total Airtime received (Kes.) 20 40 60 250 500 750 The. 

Samsung Galaxy S4 to Launch in Kenya in Early May, To Retail at Ksh 64,999

By robertalai | On Monday, April 22nd, 2013 - 2 Comments »

Samsung’s newest phone from the galaxy serious, Samsung Galaxy S4, will go on sale in Kenya by May 15th. The phone will retail for around Ksh 65,000 but the black market with one year warranty will cost Ksh 60,000 or thereabout. Samsung has a 2 year warranty on most of its mobile devices sold locally. Samsung has an African launch on Wednesday in Cape Town, South Africa. Galaxy S4. 

Safaricom Now Retiring and Muzzling Call Centre Staff Impaired by Cheap Headsets

By robertalai | On Monday, April 22nd, 2013 - 9 Comments »

A group of 20 former and current Safaricom customer care agents, some “retired” because they could not use headsets anymore, are now taking legal action against Safaricom. The agents who have sought redress from almost every institution and have been blocked by Safaricom killing their story through intimidation, arm-twisting and bribery. The list of those they have told their. 

#ShacklesOfDoom: Fearing the TRUTH, Uhuru’s Government Now Ban LIVE Broadcast

By robertalai | On Sunday, April 21st, 2013 - 1 Comment »

Reports reaching us from Mombasa indicate that the Education PS has banned the LIVE BROADCAST of the Butere Girls play, Shackles of Doom. The play which is currently being staged in Mombasa shows the kind of society we live in where now every government appointment and nomination is dominated by one ethnic group. This is a problem which few want to address. Nobody wants to talk about tribalism. 

Government Angered By Facebook Pages Impersonating Uhuru’s Family Members

By robertalai | On Monday, April 15th, 2013 - 1 Comment »

Kenyan government spokesman is angered by the existence of Facebook pages impersonating the First family and state house. Through Facebook postings, Muthui Kariuki, is asking Kenyans to ignore the many Facebook pages  which have been created for the children of Uhuru Kenyatta. In another Facebook post, the government spokesman added; Facebook currently has hundreds of pages and accounts. 

Orange Kenya Reduces Off-Net Calling Rates by 25%, Calls Tariff ‘Tujuane’

By Tech Mtaa | On Thursday, April 11th, 2013 - No Comments »

Orange Kenya has reduced its off-net mobile calling and SMS rates starting at midnight tonight. The new tarrif offer, dubbed Tujuane, reduces the off-net calling rates to KSh 3 per minute down from KSh 4 per minute. Orange mobile customers will also enjoy a 50 percent reduction on on-net and off-net SMS rates, down to KSh 1 from KSh 2. The cost of Orange-to-Orange calls remains consistent. 

Nokia Partners with Airtel to Enable Operator Billing For Apps and Games Purchases in Africa

By robertalai | On Tuesday, April 2nd, 2013 - No Comments »

Nokia and Airtel have announced a partnership agreement across Africa to drive closer collaboration and deliver increased consumer value. The agreement, which incorporates areas such as the provision of Nokia Life services, Xpress Browser and Nokia Store Operator Billing for purchases from Nokia Store in key countries, makes it easier and more cost effective for Airtel subscribers to access.